Privacy Policy

Introduction

Sylvan Lake AUTOPRO Inc. ("we", "us", or "our") operates the website at sylvanlakeautopro.com. This privacy policy explains what information we collect when you visit our website and how we use it.

We're a local auto repair shop, not a tech company. We keep things simple and don't collect personal information through this website.

Information We Collect

This website does not have contact forms, user accounts, or online payment processing. We don't directly collect personal information like your name, email, or phone number through the site.

We do collect anonymous analytics data to understand how visitors use our website. This includes:

• Pages you visit and how long you spend on them
• How you found our website (search engine, direct visit, etc.)
• General location (city/region level, not precise)
• Device type and browser you're using

This data is aggregated and anonymous — we can't identify individual visitors from it.

How We Use Information

We use analytics data to:

• Understand which pages are most helpful to visitors
• Improve our website content and user experience
• See how people find us online
• Ensure the website is working properly

Cookies

Cookies are small text files stored on your device when you visit a website. Our website uses cookies for:

• Google Analytics — helps us understand website traffic patterns
• Cloudflare — provides website security and performance
• Facebook Pixel — may be used to show you relevant ads on Facebook/Instagram

How to opt out: You can disable cookies in your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For Facebook ads, you can adjust your ad preferences in your Facebook settings.

Third-Party Services

Our website includes links to and content from third-party services. When you use these services, their privacy policies apply:

• Google Maps — embedded on our contact page to show our location
• AutoText.me — our online booking system (opens in a new window)
• Flexiti / AutologiQ — financing application links (opens in a new window)

We encourage you to review the privacy policies of these services before providing them with personal information.

Your Rights

Under Canadian privacy law (PIPEDA and Alberta's PIPA), you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information

Since we don't collect personal information through this website, these rights primarily apply to information you provide us directly at our shop (like your contact details for service appointments).

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to check back periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: