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Diagnostics

Check Engine Light & Diagnostics

Codes Tell Us Where to Look. Testing Tells Us What's Wrong.

Diagnostic process showing OBD port, check engine light, scanner data, and circuit testing

More Than Just Reading Codes

Your check engine light came on. Now what?

You could go to a parts store and have them scan the code. They'll hand you a printout that says something like 'P0420 — Catalyst System Efficiency Below Threshold' and suggest you need a catalytic converter. Maybe you do. Maybe you don't.

Trouble codes don't tell you what's broken. They tell us where to start looking.

Real diagnosis means understanding what the code is actually reporting, researching what causes it, and testing to find the actual problem. That's what we do.

The Problem With 'Just Reading Codes'

Here's something most people don't realize: a trouble code doesn't mean 'replace this part.'

A code is the computer's way of saying 'this reading doesn't look right' or 'this system isn't performing as expected.' The code points to a symptom. Finding the cause takes work.

Example: Oxygen Sensor Code
Your scan shows P0130 — O2 Sensor Circuit Malfunction (Bank 1, Sensor 1).

What people assume: The oxygen sensor is bad. Replace it.

What it could actually be:
• The oxygen sensor is bad
• The wiring to the sensor is damaged, corroded, or chafed
• A connector has backed out or has corrosion
• There's an exhaust leak before the sensor
• The sensor is reading correctly, but something else is causing an abnormal reading
• The PCM (computer) has an issue

If you just replace the sensor and the problem was wiring, you've wasted money and the light comes right back on.

Want Us to Just Check the Code? No Problem.

Here's something we offer that most shops don't: stop by and we'll scan your codes and clear them for free.

Why do we do this?

1. Peace of mind — If your light just came on, you want to know if it's serious. We can tell you if it's something urgent or something that can wait.

2. It proves our point — Codes alone don't tell you much. We can read the code, tell you what system it relates to, and clear it. If it comes back, you'll know it's time to book a proper diagnostic appointment.

3. We want to help — Not everything needs to be a billable service. If we can give you useful information in five minutes, we're happy to do it.

Note: This is a quick scan and clear, not a diagnosis. If you need us to actually find out what's wrong, that's a diagnostic appointment.

What Happens During a Diagnostic Appointment

Our process for finding the actual problem

  • 1

    We Listen

    You tell us what's happening — when the light came on, any symptoms you've noticed, anything that changed recently. This context matters.

  • 2

    We Scan

    We pull all stored codes and freeze frame data. Freeze frame tells us what the engine was doing when the code set — speed, temperature, load, fuel trims.

  • 3

    We Research

    We look up your specific vehicle, year, and code combination. What are the common causes? Are there technical service bulletins? What's the diagnostic procedure?

  • 4

    We Test

    Checking wiring and connectors, testing sensor outputs, comparing live data to specifications, smoke testing for leaks, checking fuel pressure — whatever the code requires.

  • 5

    We Report

    We tell you what we found, what's causing the problem, and what it takes to fix it. You get a clear explanation and a repair estimate.

How Long Does Diagnosis Take?

We authorize just over an hour for most diagnostic appointments. That's enough time to scan, research, and test for the majority of issues.

Sometimes it's faster. Common problems on common vehicles often have known causes. We might have your answer in 30 minutes.

Sometimes it takes longer. Intermittent problems, multiple codes, or unusual failures can require extended testing. If we need more time, we'll contact you before proceeding.

We charge for diagnostic time because it's skilled work that takes real expertise. The alternative — guessing and replacing parts until something works — costs you more in the long run.

The Right Tools for the Job

Proper diagnosis requires proper equipment

Snap-on Diagnostic Scanners

Professional-grade tools with bidirectional control and advanced capabilities for thorough testing.

OEM Factory Scan Tools

GM, Ford, and Chrysler factory diagnostic equipment for manufacturer-specific tests and programming.

Autel Diagnostic Systems

Comprehensive coverage for Asian and European vehicles with full system access.

Specialty Equipment

Oscilloscopes, multimeters, smoke machines for leak detection, fuel pressure testers, and more.

What Usually Triggers the Light

Common categories of check engine light causes

Emissions System

Catalytic converter, oxygen sensors, EVAP leaks, EGR issues

Engine Performance

Misfires, mass airflow sensor, throttle body, timing issues

Fuel System

Fuel trim problems, fuel pump/pressure, injector issues

Sensors & Wiring

Cam/crank sensors, temp sensors, wiring damage, connector corrosion

Transmission

Shift solenoid codes, torque converter, performance codes

Many More

The light can mean many things — that's why diagnosis matters

Is It Urgent?

How to know when you need to act quickly

Flashing Light = STOP

A flashing check engine light means active misfire that can damage your catalytic converter. Don't keep driving — you can turn a $500 repair into $2,500.

Steady + Symptoms

Light on with performance problems — rough idle, hesitation, poor fuel economy? Book a diagnostic appointment soon.

Steady + No Symptoms

Less urgent, but don't ignore it. You won't know when something serious comes up if the light is already on.

Frequently Asked Questions

Can I just get the code and fix it myself?

You can try. For simple things like a loose gas cap, sure. For anything more complex, codes alone usually aren't enough to identify the actual problem. If you want to DIY, we're happy to do a free scan so you at least have the code to research.

Why do you charge for diagnosis when parts stores scan for free?

Parts stores read codes. We diagnose problems. Reading a code takes 30 seconds. Figuring out why that code set — testing wiring, checking sensor operation, researching your specific vehicle — takes time and expertise.

What if the diagnosis costs more than the repair?

Sometimes the diagnosis is the hard part, and the fix is simple and cheap. We'll always tell you what we found and what the repair costs before doing any work. If it doesn't make sense to fix, at least you know what you're dealing with.

The light came on, then went off. Should I still have it checked?

The code is probably still stored. We can scan it and see what triggered the light. Intermittent problems are often early warnings of something that will become consistent — better to catch it early.

How much does diagnosis cost?

Our standard diagnostic time covers just over an hour of testing. Complex problems may require additional time, which we'll discuss with you before proceeding.

Related Services

Electrical System Service

Batteries, starters, alternators, wiring

Hybrid & EV Service

Specialized diagnostics for hybrid systems

Fluid Maintenance

Preventive maintenance to avoid problems

Check Engine Light On?

Stop by for a free code scan, or book a diagnostic appointment if you're ready to find out what's actually wrong.