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Call (403) 887-0440

Car Broke Down? Here's What to Do.

Step by step — whether you're on the side of the road or sitting in your driveway.

Call (403) 887-0440

Monday–Friday 8am–5pm · Closed weekends & stat holidays

What's Your Situation?

Won't Start / At Home

Vehicle won't start or has a problem — not an emergency

Need a Tow?

Have AMA?

Towing may already be included in your membership.

Call AMA (24/7) 1-800-222-4357

Info for Your Tow Driver

Tow To: Sylvan Lake AUTOPRO
Address: 1A Industrial Drive, Sylvan Lake, AB
Drop: Front of shop, park in lot
Keys: Grey drop box, front of building
Google Maps: https://g.page/sylvan-lake-autopro
Get Directions Apple Maps View on Maps

Stranded? We Can Help Beyond the Car

Loaner Vehicles & Shuttle

Loaner Vehicles: Ask when we call — we'll work something out for longer repairs.

Local Shuttle: Available during business hours within the Sylvan Lake area.

Hotels in Sylvan Lake
Prairie Moon Inn & Suites 13 Beju Industrial Dr — walking distance from our shop
(403) 887-7884
Best Western Plus Chateau Inn 5027 Lakeshore Dr — near lakeshore, pool & breakfast
(403) 887-7788
Taxi & Rides
Pal Cabs Sylvan Lake
(403) 858-0377
Sylvan Taxi Sylvan Lake
(587) 377-4111
Sylvan Lake Associated Cab Sylvan Lake
(403) 887-3286
Alberta Gold Taxi Red Deer · 24/7
(403) 341-7777

After-Hours Drop-Off

If your vehicle is being towed to us (or you can drive it here) outside business hours:

  1. 1

    Park in our lot

    1A Industrial Dr, Sylvan Lake

  2. 2

    Find the drop box

    Large grey secure box at the front of the shop

  3. 3

    Leave your contact info

    Fill out an envelope at the box OR use the online form

  4. 4

    Drop your keys

    Seal in envelope or just drop them in if you used the online form

Not riding with the tow truck? Fill out the form from wherever you are, then have the driver drop your keys in the box.

Let Us Know What's Going On

The more info we have, the faster we can help. Tell us what happened — dashboard lights, noises, where you broke down, anything.

Authorize Diagnostic Work — We'll Get Started Faster

Most diagnostic assessments can be completed for under $200. By authorizing up to $200 in diagnostic work, we can get started as soon as we're in — without waiting to reach you by phone. You're only charged for the time we actually use — if we find the issue sooner, you pay less. You'll hear from us with what we found, and no further work happens without your approval.

Or contact us directly:

Text (403) 887-0440 [email protected]

We check texts and emails periodically outside hours — but for fastest response, have your info waiting for us when we open.

What to Expect

When we get to your vehicle:

We'll take a look and assess what's going on. Sometimes it's a quick fix we can handle right away. Other times we need further diagnosis or to order parts — in which case we'll need to book it in.

Either way, here's what you'll get from us:

  • What we found (or what we need to investigate further)
  • Whether it's something quick or a bigger job
  • An honest timeline
  • A cost estimate before any work starts

No surprises:

  • No work happens without your approval
  • We send photos and measurements to your phone — you see what we see
  • If it's going to take a while, ask about a loaner vehicle

Frequently Asked Questions

What if I break down after hours?

Have your vehicle towed to 1A Industrial Dr. Use our after-hours key drop box for your keys and contact info. Fill out the breakdown form online so we have your details ready. We'll be in touch next business day.

How much will a tow cost?

Depends on distance and the tow company. AMA members may have towing included — call 1-800-222-4357 to check. Otherwise, contact one of the tow companies listed above for a quote.

Will you fix it the same day?

Depends on what we find. Quick fixes — sometimes yes. Bigger jobs depend on parts and scheduling. We'll give you an honest timeline as soon as we know what we're dealing with.

How will I get around while my car is being fixed?

We have loaner vehicles for longer repairs and a local shuttle during business hours. Let us know what you need when we call.

Do you work on all vehicle types?

Cars, trucks, SUVs, diesels, hybrids, EVs, and most RVs. Domestic and import, all makes and models.

Can I text you photos of what's happening?

Yes — text photos or describe what you're seeing to (403) 887-0440. Dashboard lights, noises, fluid leaks — anything helps us prepare.

I'm from out of town and stranded. Can you help?

Absolutely. Loaner vehicles, hotel info, ride options — we've been here 19 years and we'll make sure you're not on your own.

We'll Get You Back on the Road

Call (403) 887-0440 Fill Out Breakdown Form

Monday–Friday 8am–5pm · After-hours drop-off available 24/7