Trade Certification
Red Seal Journeyman Technicians
The Red Seal is the gold standard of trade certification in Canada. It's a national credential that means our technicians have completed a recognized apprenticeship program and passed a standardized exam.
This isn't a weekend course or an online certificate. It's years of training and thousands of hours of hands-on experience — verified by a national standard.
When you bring your vehicle here, it's worked on by qualified tradespeople who've earned the right to call themselves journeymen.
Government Licensed
Licensed Inspection Facility
We're licensed by the Province of Alberta to perform vehicle inspections. This includes:
- Out-of-Province Inspections — Required when registering a vehicle from another province in Alberta
- Commercial Vehicle Inspections (CVIP) — Required for commercial vehicles to operate legally
Being a licensed inspection facility means we meet the province's standards for equipment, training, and procedures. It's not automatic — it requires ongoing compliance.
Network Membership
NAPA AUTOPRO Since 2006
We've been a NAPA AUTOPRO member since 2006. That's not just a sign on the building — it comes with real benefits for our customers:
- Nationwide Warranty — 24 months / 40,000 km, honoured at 17,000+ locations across North America
- Technical Support — Access to NAPA's technical hotline and diagnostic resources
- Ongoing Training — Regular training programs to keep our technicians current
- Quality Parts — Priority access to NAPA's parts network
We're still independently owned and operated — the Chicken family has run this shop since 2006. NAPA AUTOPRO gives us the backing of a national network while keeping decisions local.
Recognition
Awards & Recognition
We don't chase awards, but we're proud when customers and peers recognize our work:
- 4.9 Star Rating — 290+ Google reviews from real customers
- Consumer Choice Award — Voted best auto repair in Sylvan Lake
- Community Support — Active sponsors of local hockey, baseball, and community events
The real recognition that matters is repeat customers and referrals. After 19 years, many of our customers have been with us since the beginning.
Continuous Learning
Ongoing Training
Cars change every year. What worked on a 2010 doesn't apply to a 2024. If a technician isn't learning, they're falling behind.
Our team participates in regular training through:
- NAPA AUTOPRO technical training programs
- Manufacturer-specific courses (Ford, GM, Chrysler, Asian makes)
- Diagnostic equipment training
- Hybrid and EV systems training
- BG Products service certifications
Training isn't optional. It's how we stay capable of working on whatever comes through the door.
Business Insurance
Insurance & Liability Coverage
We carry comprehensive business insurance that is regularly reviewed to ensure our coverage is sufficient for our operations — serving both retail customers and commercial fleets.
Frequently Asked Questions
Common questions about our credentials
Are your technicians certified?
Yes. Our technicians are Red Seal certified journeymen — the highest standard of trade certification in Canada. Red Seal certification means they've completed a recognized apprenticeship program and passed a national exam. It's not a weekend course. It's years of training and thousands of hours of hands-on experience.
Can you do out-of-province inspections?
Yes. We're a licensed Alberta inspection facility. We can perform out-of-province inspections for vehicles being registered in Alberta, as well as commercial vehicle inspections (CVIP). If your vehicle needs an inspection, give us a call to book.
What's the difference between NAPA AUTOPRO and other shops?
NAPA AUTOPRO is a network of independent shops that meet NAPA's standards for equipment, training, and customer service. As a member, we have access to nationwide warranty coverage (24 months / 40,000 km honoured across North America), technical support, and ongoing training. We're still independently owned and operated — we just have the backing of a national network.
Do you carry liability insurance?
Yes. We carry comprehensive business insurance that is regularly reviewed to ensure sufficient coverage for our operations, serving both retail customers and commercial fleets.
Questions About Our Qualifications?
We're happy to discuss our credentials, certifications, or anything else. Transparency is how we operate.